Four Seasons Health Care promote community connections

Tracey Rhodes

Tracey Rhodes

It’s been a busy springtime for many of the 140 Dementia Ambassadors working at care homes and specialist dementia units run by Four Seasons Health Care.  One of their first Ambassadors Tracey Rhodes, Dementia Care Advisor tells us about what’s been happening.

All Four Seasons Health Care (FSHC) Ambassadors across our 56 Scottish care homes know about the Promoting Excellence dementia learning resources and as the majority of our residents are people living with dementia, Ambassadors have arranged activities which increase workers’ understanding of how good quality care enhances lives.

There have been some great training initiatives and recent success stories which we’re proud of.

Residents and Ambassadors enjoy Time for a Cuppa in Kirkcaldy
Residents and Ambassadors enjoy Time for a Cuppa in Kirkcaldy

Kelly MacDonald (front row right) and Nina Hutchison (back row left) and residents from Gowrie House, Kirkcaldy, were joined by Sara Stringer (front row centre) from FSHC Dementia Services Team for our Time for a Cuppa event on 5 March 2015.  The event was held to improve awareness about dementia in the local community and also to raise funds for Dementia UK.  Getting ready for this was like a great big Bake Off with residents getting involved in the planning, agreeing the recipes and baking!

Kelly and Nina have been training workers at Gowrie House and at other FSHC care homes in Fife, spreading the word about the Promoting Excellence framework and its values, as well as including podiatrists and manicurists who also support our residents in their sessions.  They have both shown leadership skills in their approach by connecting with staff in local schools and some young people have been coming along to help residents to make sure our community garden looked its best on the day.

All their hard work paid off – there was a fantastic turn out and everyone enjoyed themselves at Time for a Cuppa.  FSHC workers enjoyed chatting to relatives, carers and visitors to explain what support is available locally and nationally to improve outcomes for people living with dementia.

Norma Goodall was delighted to see the Pledge Tree grow many leaves

Norma Goodall was delighted to see the Pledge Tree grow many leaves

Norma Goodall, Ambassador at Buchanan House, Bearsden, Glasgow has also been delivering training for workers along with using the Promoting Excellence, Informed about Dementia, DVD with relatives.  Norma wanted to think of a way of getting her colleagues to take ownership of their learning and developing their skills at work and came up with the Pledge Tree.
Norma asked staff to write down their thoughts – what they want to improve about their work practices and ideas of how to enhance the support that they offer to the residents – on sticky leaves which they added to the branches of the Pledge Tree.  Norma has been persuasive and has arranged guest speakers from the local community, to visit Buchanan House to meet our  residents, relatives and carers and have a chance to describe their roles.  This has included a home carer who shared his experience of supporting someone living with dementia in their own home.

Find out more about Dementia Ambassadors and Promoting Excellence by clicking on the tags below:

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