Creating a better future for housing support

An initiative to measure the impact of housing support services in Scotland has passed a milestone after it was revealed more than 12,000 people have used the service.

better futuresThe Better Futures framework is an innovative system that helps to improve the quality of life of people using housing support. Also for the first time organisations can record and measure their performance and the impact this has on people’s lives.

The framework is supported by a web based recording system that uses easy-to-follow reporting tools. This helps those using support services to identify goals and chart their progress towards independent living, and also means that organisations can track outcomes – a feature which is equally beneficial for providers and their funders.

There are 22 organisations, including services in the Western Isles, Highland and central belt signed up to use Better Futures. Although this is ahead of target, the Housing Support Enabling Unit (HSEU) is keen to make the system available to even more services and individuals across Scotland.

Yvette Burgess, Unit Director at HSEU, said:

‘Housing support plays a vital role in helping to change the lives of thousands of Scots. We are delighted that in excess of 12,000 people across Scotland have had the chance to experience Better Futures already.

‘As the integration of health and social care gets underway, it has never been more important for providers of housing support to demonstrate the impact they have on improving outcomes at an individual level, particularly in terms of health, housing and social wellbeing. Better Futures provides a good way of doing just that.

‘With the Better Futures framework celebrating its fifth anniversary this year, we are encouraging even more support providers and organisations to recognise the benefits of signing up to the system.’

Better Futures was inspired by various approaches used by supported services in Scotland and England and developed from the Supporting People Outcomes Framework which was piloted in Scotland in 2007.

Find more information on the HSEU website.

If you have an enquiry please contact Yvette Burgess, Unit Director, HSEU, at or telephone 0131 229 9468.

No comments.

Leave a Reply