Were you working in social services before qualifications became necessary?
Do you feel worried or anxious about having to gain a qualification or improve your skills for registration?
Hear from workers who’ve gained qualifications speaking about how they felt and the difference it’s made.
Kenny and Helen from Sense Scotland
Cathy McCulloch, Operations Manager, Tailor Maid Home Care
What qualification did you complete?
I sat my SVQ in Social Services and Healthcare Level 7 (SVQ3) last year.
Who did you complete the qualification through and what did it involve?
I completed it through the support of West Lothian College.
At the first meeting, my tutor came to meet me at the office in Glasgow. I had to fill out a form advising all my duties carried out in a supervisory capacity at work so that I could chose the parts of the course work which I would benefit from most. There are mandatory assignments you have to carry out but others that would best suit your role. My tutor also explained the online system, which I would be completing (while progressing through the SVQ).
I found my tutor to be very supportive and encouraging. If not available, I would leave a message and she got back to me the same day. I couldn’t attend the drop in sessions at the college so I was encouraged to pick up the telephone with any queries I had.
I had to log all my work on their system for my tutor to check, mark or resubmit. She would give me guidance on how to expand with further information if required.
The system took a while to get used to but once mastered it was very easy to follow. I could monitor all my work and received my next assignment to complete through the system. When I submitted a piece of work, it would notify my tutor that papers were waiting to be marked. I was given a deadline for when each assignment was to be sent in and what had to be achieved within the timescales set.
For the practical work to be observed my tutor came over to Glasgow to monitor my work at Tailor Maid Home Care with clients that I frequently attended. I found this to be a great help and not so daunting, as I knew my clients very well. The tutor did not make me feel uncomfortable or nervous but instead always gave me load of praise and encouragement.